The tickets for Block 22 were posted to them by Royal Mail recorded delivery on Thursday October 20 at 12.20pm at Hertford Street Post Office in Coventry city centre, but failed to arrive.
Coming in a week where the Coventry Evening Telegraph have highlighted postal problems in Coventry with mail sacks being dumped, this latest failing is yet more proof that the Royal Mail still has many problems to sort out and leaves many customers unsure as to whether their parcels and packages posted in Coventry will arrive.