This has been implemented after the post Sunderland match meeting of the Safety Advisory Group who put the problems down to the new system which the club felt wasn't the case as there were stewarding issues involved with controlling the queues.
The on-line ticketing system should be going live today and once this has bedded down, the club are lookingat the 'flexi-pass' idea which will allow the casual suporter to purchase match tickets via the system as they will then have their own unique customer number to use on the system